Modern Slavery Statement

Placeholder image 1 for modern slavery statement introductionOur Modern Slavery Statement reflects a clear and unwavering commitment to ethical conduct, responsible business practices, and respect for human rights across every part of our operations. We recognize that modern slavery, including forced labour, servitude, child labour, and human trafficking, is a serious and unacceptable violation of basic dignity. Accordingly, we maintain a zero-tolerance policy toward any form of exploitation within our organization and throughout our supply chain. This modern slavery statement sets out the principles that guide our approach, the controls we apply, and the standards we expect from colleagues, suppliers, contractors, and business partners.

Our governance framework is designed to identify risk early and respond decisively. We require all relevant teams to consider slavery and trafficking risks when selecting suppliers, onboarding third parties, and reviewing commercial arrangements. Internal policies are supported by training, due diligence checks, and periodic risk assessments. These measures help ensure that our response to modern slavery remains practical, consistent, and proportionate to the nature of our operations. We treat the prevention of exploitation as a core part of responsible management, not as a separate compliance exercise.

Placeholder image 2 for supplier due diligence and auditsA central element of our approach is rigorous oversight of suppliers and service providers. We expect every supplier to uphold ethical labour standards and to demonstrate compliance with applicable laws. Where appropriate, supplier audits are carried out to assess working conditions, recruitment practices, wage controls, identity document retention, and subcontracting arrangements. Where concerns are identified, we require prompt corrective action and, if necessary, suspend or terminate the relationship. Our modern slavery policy applies to all tiers of the supply chain, and suppliers are expected to maintain equivalent standards with their own partners and subcontractors.

We also recognize that effective prevention depends on strong reporting mechanisms. Employees and workers must be able to raise concerns safely, and we encourage the reporting of any suspected exploitation, coercion, or unsafe labour practice. Reports may be made through internal reporting channels established for confidential escalation and review. All concerns are handled sensitively, investigated appropriately, and recorded in line with our internal controls. Retaliation against anyone who raises a concern in good faith is strictly prohibited, and we aim to foster a culture where speaking up is supported and protected.

Placeholder image 3 for staff training and awarenessTraining and awareness are essential to strengthening our response. Relevant staff receive guidance on how to spot warning signs, including restricted movement, signs of debt bondage, withholding of passports, or unusual recruitment fees. Managers with responsibility for procurement or supplier oversight are expected to understand the risks associated with higher-risk sectors, geographies, and labour models. By embedding awareness across the business, we improve our ability to detect issues early and take effective action. Our slavery and human trafficking statement is therefore supported by continuous learning and practical accountability.

We maintain a risk-based due diligence process to identify suppliers or activities that may present increased exposure. This may include reviewing business ownership, labour sourcing practices, subcontracting transparency, and the use of labour brokers. In higher-risk scenarios, additional checks may be required before engagement can proceed. We also review our contracts to include clear expectations regarding ethical employment, compliance with law, audit access, and cooperation in investigations. These contractual requirements help reinforce our anti-slavery commitment across the wider network of business relationships.

Annual review is an important part of our framework. We assess the effectiveness of our actions at least once every year, considering changes in legislation, operations, procurement activity, and emerging risk trends. The review examines incidents, audit outcomes, training completion, and any reported concerns to determine whether additional controls are required. Where improvements are identified, we update our procedures, strengthen oversight, and adjust our priorities accordingly. This keeps our modern slavery statement current, relevant, and responsive to evolving risks.

Placeholder image 4 for annual review and governanceWe remain committed to taking proportionate and meaningful action wherever modern slavery risks are identified. If a breach of standards is substantiated, we will respond firmly, which may include remediation plans, enhanced monitoring, formal warnings, or termination of business relationships. Our objective is not only to enforce compliance but also to prevent harm and support ethical supply chains over the long term. By combining clear rules, supplier audits, reporting channels, and structured review, we work to ensure that exploitation has no place in our business.

Placeholder image 5 for zero-tolerance and ongoing commitmentThis statement confirms our ongoing dedication to responsible practice and continuous improvement. We will continue to strengthen our controls, challenge risks, and uphold a zero-tolerance policy toward modern slavery in all its forms. Our commitment is embedded in our culture, supported by oversight, and reinforced through action. Through vigilance and accountability, our Modern Slavery Statement serves as a practical expression of our values and a guide for ethical conduct across the organization.

Hampstead Carpet Cleaners

A Modern Slavery Statement outlining zero tolerance, supplier audits, reporting channels, annual review, and ongoing ethical supply-chain controls.

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What Our Customers Say

Excellent on Google
4.9 (10)

Highly recommend--both cleaners were courteous, respectful, and diligent. I'm glad they were able to come into my home, and they delivered a fantastic cleaning.

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G

Arrived as scheduled, explained the products thoroughly, and confidently answered my questions. Highly recommend!

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K

Excellent service! Their communication via email was super speedy, the team was punctual, and they finished everything swiftly. The steam cleaning made the carpets look like new. I'll definitely book them again.

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K

What an excellent experience at Hampstead Carpet Cleaners! The cleaners were always willing to help and answered fast. Would certainly come back in the future.

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Z

The cleaner is reliable and the service is always prompt. Their customer service is also strong.

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E

Efficient and punctual service, the cleaning was excellent and well worth the price.

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T

I love how Carpet Cleaner Hampstead handles all aspects of turnarounds for my Airbnb. Their crew is extremely attentive and works within my timeframe. They're fantastic at deep cleans and laundry.

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A

Wonderful service! My flat was left spotless, much cleaner than when I moved in. Excellent value for what you pay. Returning customer for sure.

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C

The crew from Hampstead Carpet Cleaners was excellent. They accommodated our urgent request and delivered exceptional bathroom cleaning.

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N

Our bathrooms were fixed, but the builders left dust all around. Carpet Cleaner Hampstead cleaned every surface, floor, the rugs, sofas, and mattresses. Everything looks almost new now and the cost was very reasonable.

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